Information we collect
As a visitor, you can browse our website to find out more about us and our Website. You are not required to provide us with any personal information as a visitor.
We collect your personal information when you:
- contact us to reserve accommodation offered by us; and,
- contact us using our contact form.
Generally, you control the amount and type of information you provide to us when using our Website. The personal information that we collect depends on the context of your interaction with us and our Website. The personal information we collect can include the following:
- your name; and,
- email address.
Sensitive Personal Information
We do not collect or store sensitive personal information on our Website.
Payment information is not collected or stored on our Website.
Automatically collected information
When you use our Website, we automatically collect certain non-personal computer information by the interaction of your mobile device or web browser with our website. The non-personal information collected automatically by us may include:
If you have an account and you log in to this Website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Third Party Tracking Tools (Analytics)
We also use third party tracking tools to improve the performance and features of our Website. These third party tracking tools are designed to collect only non-personal information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our Website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet website provider name, web browser type, type of mobile device, screen size, and computer operating system. We use all of this information to analyse trends among our visitors to help improve our Website.
Pages and articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Third Party Links
Our Website may include third party (external) links relevant to the services we offer. We have no access to or control over the cookies or other technologies that are used by third parties should you choose to follow such links.
How and Why We Use Your Personal Information
We use the personal information we receive from you as follows:
- to allow you to book the accommodation offered on this Website; and,
- to allow us to respond to your enquiries when you contact us using the Contact Form on our Website.
Receipt of Third Party Data
When you reserve accommodation through a third party website on which we advertise we receive from them information such as your name and email address, period of your reservation; and payment status information to enable us to process your reservation and update the booking calendar displayed on our Website.
Transfer of Your Personal Information
Your information, including personal information, may be transferred to, and maintained on, computers located outside of your country or governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Disclosure of Your Personal Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
However, under certain circumstances, we may be required to disclose your personal information where required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Retention of Your Personal Information
Information Regarding Your Data Protection Rights under General Data Protection Regulation (GDPR)
- We need to perform a contract with you, such as when you reserve accommodation with us;
- You have given us permission to do so;
- The processing is in our legitimate interests and it’s not overridden by your rights; and,
- To comply with the law.
If you have an account on this site, or have otherwise provided us with personal data, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we update or erase any personal data we hold about you. The right to have personal data erased does not include any data we are obliged to keep for administrative, legal, or security purposes.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
In the event of any discrepancy between the language versions of this policy, the English language version will prevail.